Page 113 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 113
4. Often, when we want to give our message more
power, we use words like “really” or “very” as we
think they will underline and bold our message,
making it stronger or more influential. Very often it’s
the other way around—it’s the elimination of words
like “very” or “really” which makes our messages
stronger and more polished. It’s a very common
problem for a lot of women, as they tend to use these
words more often in their verbal messages. Men do
as well, just not as often. If you want to convey your
messages more professionally in the workplace or in
a business situation, stop using these words to
supercharge what you’re saying (they end up vague
or poor sounding instead) and compose simple
straightforward messages instead. What sounds more
serious: “It’s really dangerous!” or simply, “It’s
dangerous”?
5. “I can’t deal with…” Never let anybody hear you
saying that! It makes you appear as a helpless,
neurotic or maybe even toxic “victim type” of person
acting rather like a sulky teenager than an adult. It’s
ten times better to say instead, “I’m struggling
dealing with…” On the top of that, you should also
add a question for a contribution to this problem. For
instance, let’s say that you’re talking to your
manager about your annoying colleague and how
your team operates: “Listen, Bob, I’m really
struggling to deal with Mark’s frequent unpredictable
behaviors. Do you have some tips or advice for me
on what can I do?” Not only does it show that you