Page 115 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
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normal, the other side of the coin is “not normal,”
which could be offensive to some people. Instead,
it’s much safer and smarter to say “average” or
“usual.” It’s almost impossible to receive it wrong
and misinterpret it and it’s much more specific,
defined, and easier to relate to.
8. Now, the last one, and a little talk about the right
attitude on top of that. In your utterances, you should
change “Because…” to “Because I…” Let’s say that
you lost your job and it’s hard to make a living now.
You could say, “Because my boss fired me, I lost my
job and now I am struggling to make a living and…”
or, “Because of the bad economy, I lost my job and
now I’m…” Instead, you should say, “Because I used
to spend too much and failed to save enough money
to make a living before I’m able to find a new job or
start a business…” or,
“Because I stopped developing myself and learning
new things, my boss was able to find people with
higher qualifications than mine who would work for
the same money…” Apart from the fact that you
might really hate your boss and your bad situation
might really also be caused by the bad economy,
doing so trains your brain not to shift responsibility
to other people and circumstances and makes you
learn from your own mistakes, shortcomings and
imperfections instead. Remember: changing your
verbal patterns also changes your mental patterns.
Next time, when someone asks you why you are late,
instead of shifting the responsibility and offering

