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NOTES
13
14
Ibid.
15
Ibid., p. 288.
16
Ibid., p. 288.
17
Webber, “E-volving with Rosabeth Moss Kanter,” pp. 10–15.
18 Kanter, E-volve! p. 230. 211
Jerry Useem, “Rapping for Managers,” Fortune, Sept. 3, 2001.
Quotes not footnoted are from an interview with the author.
CHAPTER 12: LEADER AS STORYTELLER
1
Colin Powell with Joseph E. Persico, My American Journey (New York: Ballantine
Books, 1995), pp. 131–132.
2
Joe Torre with Henry Dreher, Joe Torre’s Ground Rules for Winners (New York:
Hyperion, 1999), p. 225.
3
Janet Lowe, Oprah Winfrey Speaks: Insight from the World’s Most Influential Voice
(New York: Wiley, 1998).
4 Don Wade, “And Then Jack Said to Arnie . . .”: A Collection of the Greatest True
Golf Stories of All Time (Lincolnwood, IL: NTC/Contemporary Books, 1991), p. 90.
5 Katherine Graham, Personal History (New York: Vintage Books, 1997), p. 623.
6
Pat Williams with Michael Weinreb, Marketing Your Dreams: Business and Life
Lessons from Bill Veeck, Baseball’s Marketing Genius (Champaign, Ill.: Sports Pub-
lishing, Inc., 2000), p. 66.
7
Jacob M. Braided, Complete Speaker’s and Toastmaster’s Library, 2nd ed., rev.
Glenn Van Ekern (Englewood Cliffs, N.J.: Prentice-Hall, 1992).
8
Mother Teresa, No Greater Love, ed. Becky Benenate and Joseph Durepos, with a
foreword by Thomas Moore (Novato, Calif.: New World Library, 1997, 2001), p. 97.
9
Randolph Churchill and Martin Gilbert, The Churchill War Papers, vol. 2, p. 187,
quoted in Roy Jenkins, Churchill: A Biography (New York: Plume, 2001), p. 610.
10
Pamela Sellers, “The Business of Being Oprah: She Talked Her Way to the Top of
Her Own Media Empire and Amassed a $1 Billion Fortune. Now She’s Asking,
‘What’s Next?’” Fortune, Apr. 1, 2002, p. 50.
11 Ibid.
12
Ibid.
13
Ibid.
14 Ibid.
15
Ginny Holbert, “Oprah Winfrey Breaks Silence on Child Abuse,” Chicago
Sun-Times, Aug. 30, 1992.
16
Maya Jaggi, “The Power of Talk Shows Has Made Oprah Rich and Famous . . .,”