Page 296 - The Power to Change Anything

Works Cited 285

P. 223. Hitler’s hallway: Albert Speer, Inside the Third Reich (New York:
Macmillan, 1970).
P. 224. Broken windows: George Kelling and Catherine Coles, Fixing Broken
Windows: Restoring Order and Reducing Crime in Our Communities (New York:
Simon and Schuster, 1996), p. 152.
P. 226. Food studies: Brian Wansink, Mindless Eating: Why We Eat More than
We Think (New York: Bantam Books, 2006).
P. 229. Fill-to-here line: Fred Luthans, Organizational Behavior (New York:
McGraw-Hill, 1981.)
P. 229. A. M. Dickinson, “The Historical Roots of Organizational Behavior
Management in the Private Sector: The 1950’s–1980s,” Journal of Organizational
Behavior Management, 20 (2000): 9–58.
P. 229. Latex gloves: Occurred on a consulting project of the authors.

P. 229. Starbucks cards and screen saver: Stephen J. Dubner and Steven Levitt,
“Selling Soap,” New York Times, September 24, 2006.

P. 231. Representative heuristic: For reading on the topic, see A. Tversky and D.
Kahneman, “Judgement under Uncertainty: Heuristics and Biases,” Science, 185
(1974): 1124–1130.

P. 233. Jimmy Carter, personal interview with the authors, 2007.

P. 236. Effects of space and propinquity: L. Festinger, S. Schachter, and K. Back,
Social Pressure in Informal Groups (Stanford, California: Stanford University
Press, 1950), Chapter 4.

P. 238. Dining room table: This phenomenon is discussed in “Dining Room
Table Losing Central Status in Families,” USA Today, December 18, 2005.
P. 240. Desk proximity: Robert Kraut and Carmen Egido, and Jolene Galegher,
Patterns of Contact and Communication in Scientific Research Collaboration
(New York: ACM Press, 1988).

P. 240. Hewlett-Packard daily break: Personal communication with Ray Price,
1980.

P. 243. Frederick Taylor: Robert Kanigel, The One Best Way: Frederick Winslow
Taylor and the Enigma of Efficiency (New York: Viking, 1997).

P. 246. Food container: Brian Wansink, Mindless Eating: Why We Eat More than
We Think (New York: Bantam Books, 2006).
P. 247. Medication bottles: Adrienne Berman, “Reducing Medication Errors
through Naming, Labeling, and Packaging,” Journal of Medical Systems, 28
(2004): 9–29.