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Transitioning to Effective DOF Enabled by Collaboration and Management of Change 313
Training roadmap: Provide managers and technical professionals a structured
road map for training to meet Corporate needs
Workflow hierarchy Course level definition
Company needs (first level) Basic:
• Designed for both technical and business oriented professionals who
are either new to the upstream oil and gas industry or experienced in
one part, but could benefit from a wider point of view.
Professional discipline (second level)
Foundation:
• Designed for individuals who have applied the skill taught in the basic
Course discipline (third level) course or those with at least some awareness of basic engineering
and operations.
Intermediate:
Vendor (fourth level) • Designed for individuals who require practical familiarity and
fundamental insight of the course material. The user desires to put
foundational skills into action with an emphasis on active learning
and solving problems at a higher level.
Courses (fifth level)
Specialized:
• Designed for individuals who have completed an intermediate course
covering a similar topic or comparable training. courses are focused
on a discipline specialty catered to experienced individuals that desire
a mastering of skill who are going into or working within a
specialized technical area.
Fig. 8.14 Example HR training dashboard and roadmap for staff to research and select
appropriate training courses.
Before implementing DOF and CWE, the asset team worked with and
needed to understand and operate systems related to SCADA, artificial lift
wells, and the processing plant equipment. The implementation of DOF
required additional skills and knowledge as shown in the figure.
To support and facilitate training, one company provides a learning man-
agement system (LMS) dashboard with links to corporate-approved training
courses and resources. Fig. 8.14 illustrates this dashboard configured to the
specific needs of the company as identified annually by management. The
example focuses on reservoir, production, completions, facilities, and some
field operations. The dashboard enables staff to navigate a hierarchy of
courses to quickly link to many resource sites to find training best suited
for them and to communicate with their management. This dashboard
has direct links to more than 20 external sites for specific courses and a hier-
archy for competency levels to guide the staff in course selection and out-
comes. The first page of the dashboard (Fig. 8.14) has all the main discipline
areas that are linked to groups of courses and competency levels. Figs. 8.15
and 8.16 show the course options if a user selects artificial lift, followed by
selection of Production Operations and Production Engineering Basics.
8.3.2.2 Competency Management
The LMS supports the individual staff member and the direct or immediate
supervisor in planning an employee’s formal training. An important

