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Transitioning to Effective DOF Enabled by Collaboration and Management of Change  315


                 A CMS has a series of competency levels with required skills for each
              discipline. A CMS might be more specific for the specific needs of a given
              business unit or geographic area, for example, unconventional onshore,
              deep water offshore, mature field, improved recovery, etc. For DOF, com-
              panies have introduced new competency requirements related to commu-
              nication and collaboration. Different entities may use somewhat different
              nomenclature to define level requirements for their competency model.
              Table 8.4 presents a set of attributes associated with one company’s model
              with three levels: foundational, proficient, and mastery. Other companies
              often have a variation with four levels so as to have granularity between
              intermediate application and skilled application. A CMS should have reports
              for management to track their organization’s progress in training and expe-
              rience goals and within the context of the levels expected, and for individual
              staff to plan and track progress.




              Table 8.4 Definitions for Competency Levels
              Foundational (awareness and basic)
              • May not have had opportunity to use skill on a project
              • Has basic understanding of topic area
              • Has demonstrated skill at minimum level
              • Able to provide basic assistance
              • Has close supervision
              Proficient (intermediate or skilled application)
              • Able to describe task and process
              • Can perform routine activities with limited supervision
              • Recognizes when to elevate/consult on complex situations to more experi-
                enced resources
              • Understands impacts on related systems and processes
              • Can identify abnormal situations
              • May supervise others in direct tasks
              • Able to participate in peer reviews
              Role model (mastery)
              • Thorough understanding of topic or process
              • Regarded as expert in field
              • Able to troubleshoot and train others
              • May manage a team to execute integrated work, that is, can coordinate work
                activities
              • Establishes trusted advisor status with management, partners, vendors
              • Plans integrated activities for teams
              • Resource for peer reviews
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