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Transitioning to Effective DOF Enabled by Collaboration and Management of Change 315
A CMS has a series of competency levels with required skills for each
discipline. A CMS might be more specific for the specific needs of a given
business unit or geographic area, for example, unconventional onshore,
deep water offshore, mature field, improved recovery, etc. For DOF, com-
panies have introduced new competency requirements related to commu-
nication and collaboration. Different entities may use somewhat different
nomenclature to define level requirements for their competency model.
Table 8.4 presents a set of attributes associated with one company’s model
with three levels: foundational, proficient, and mastery. Other companies
often have a variation with four levels so as to have granularity between
intermediate application and skilled application. A CMS should have reports
for management to track their organization’s progress in training and expe-
rience goals and within the context of the levels expected, and for individual
staff to plan and track progress.
Table 8.4 Definitions for Competency Levels
Foundational (awareness and basic)
• May not have had opportunity to use skill on a project
• Has basic understanding of topic area
• Has demonstrated skill at minimum level
• Able to provide basic assistance
• Has close supervision
Proficient (intermediate or skilled application)
• Able to describe task and process
• Can perform routine activities with limited supervision
• Recognizes when to elevate/consult on complex situations to more experi-
enced resources
• Understands impacts on related systems and processes
• Can identify abnormal situations
• May supervise others in direct tasks
• Able to participate in peer reviews
Role model (mastery)
• Thorough understanding of topic or process
• Regarded as expert in field
• Able to troubleshoot and train others
• May manage a team to execute integrated work, that is, can coordinate work
activities
• Establishes trusted advisor status with management, partners, vendors
• Plans integrated activities for teams
• Resource for peer reviews

