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396    PART 5    SHAPING THE MARKET OFFERINGS



                                        Companies select a pricing method that includes one or more of these three considerations. We
                                      will examine six price-setting methods: markup pricing, target-return pricing, perceived-value
                                      pricing, value pricing, going-rate pricing, and auction-type pricing.
                                      MARKUP PRICING The most elementary pricing method is to add a standard markup to the
                                      product’s cost. Construction companies submit job bids by estimating the total project cost and
                                      adding a standard markup for profit. Lawyers and accountants typically price by adding a standard
                                      markup on their time and costs.


                                          Variable cost per unit  $10

                                          Fixed costs       $300,000
                                          Expected unit sales  50,000

                                        Suppose a toaster manufacturer has the following costs and sales expectations:
                                        The manufacturer’s unit cost is given by:
                                                                          fixed cost     $300,00
                                                   Unit cost  = variable cost +   = $10 +       = $16
                                                                          unit sales      50,000

                                        Now assume the manufacturer wants to earn a 20 percent markup on sales. The manufac-
                                      turer’s markup price is given by:

                                                                        unit cost          $16
                                                   Markup price =                      =        = $20
                                                                (1 - desired return on sales)  1 - 0.2
                                        The manufacturer will charge dealers $20 per toaster and make a profit of $4 per unit. If dealers
                                      want to earn 50 percent on their selling price, they will mark up the toaster 100 percent to $40.
                                      Markups are generally higher on seasonal items (to cover the risk of not selling), specialty items,
                                      slower-moving items, items with high storage and handling costs, and demand-inelastic items, such
                                      as prescription drugs.
                                        Does the use of standard markups make logical sense? Generally, no. Any pricing method that
                                      ignores current demand, perceived value, and competition is not likely to lead to the optimal price.
                                      Markup pricing works only if the marked-up price actually brings in the expected level of sales.
                                      Consider what happened at Parker Hannifin.


                                              Parker Hannifin           When Donald Washkewicz took over as CEO of Parker
                                              Hannifin, maker of 800,000 industrial parts for the aerospace, transportation, and manu-
                                              facturing industries, pricing was done one way: Calculate how much it costs to make and
                                              deliver a product and then add a flat percentage (usually 35 percent). Even though this
                                              method was historically well received, Washkewicz set out to get the company to think more
                                      like a retailer and charge what customers were willing to pay. Encountering initial resistance from some
                                      of the company’s 115 different divisions, Washkewicz assembled a list of the 50 most commonly given
                                      reasons why the new pricing scheme would fail and announced he would listen only to arguments that
                                      were not on the list. The new pricing scheme put Parker Hannifin’s products into one of four categories
                                      depending on how much competition existed. About one-third fell into niches where Parker offered
                                      unique value, there was little competition, and higher prices were appropriate. Each division now has a
                                      pricing guru or specialist who assists in strategic pricing. The division making industrial fittings re-
                                      viewed 2,000 different items and concluded that 28 percent were priced too low, raising prices any-
                                      where from 3 percent to 60 percent. 50


                                        Still, markup pricing remains popular. First, sellers can determine costs much more easily than
                                      they can estimate demand. By tying the price to cost, sellers simplify the pricing task. Second, where
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