Page 79 - Perfect Phrases for Motivating and Rewarding

Motivational Phrases

■ “How can we define this problem? What are the possible
causes of this problem?”
■ “What do we know from prior experience? How relevant is that
prior experience to this situation?”
■ “How many possible solutions can we find? Which solution or
solutions will help us achieve our desired result?”
■ “How should we prioritize solutions?”
■ “Which solutions address the cause?”
■ “Is it necessary for our solution to address the cause, or is this
clearly a one-time issue?”
■ “How will we implement this solution?”
■ “What process will measure the solution’s success or rate its
effectiveness?”
■ “What new ideas can we generate?”
■ “What possible outcomes can we imagine?”
■ “It’s not important right now who forgot to confirm the hotel.
What is important is how we relocate a conference of five
hundred people in three weeks.”
■ “We’re facing a difficult challenge—satisfying customers,
stockholders, and regulatory agencies. Let’s review common
stakeholder requirements and start with those.”
■ “That incident was an embarrassment to all of us. Let’s
explore what happened so we won’t find ourselves in a similar
situation in the future.”
■ “Statistics, intuition, numbers, past experience, and logic are
all useful tools, but relying solely on any one of them can be a
mistake.”
■ “Never underestimate your gut instinct. Factor it in.”

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