Page 77 - Perfect Phrases for Motivating and Rewarding

■ “You know we all believed that the new approach you initiated
would be successful, and we all share your disappointment.
Try those few changes we talked about in the last meeting.
Your creativity has already moved us forward a few steps. Your
next try will help us leap ahead.”
■ “Our new guest relations handbook is almost ready for press.
You’ve made excellent editing suggestions on other projects.
Would you mind reviewing this?”
■ “You have such great ideas, but you seem hesitant to share
them. I think it would be to everyone’s benefit if you could
become confident about how much you have to offer.”
■ “You know this project inside out. My travel schedule is
interfering with my role as project manager. I’d like you to take
over.”
■ “Thanks for taking the initiative in that difficult situation. I
knew I could count on you!”
■ “I’ll be out of the country next month. I’m confident that you
can present our recent initiatives at the interdepartmental
meeting. Let’s get together so I can explain how I typically do
that.”
■ “You don’t even have to run (the changes,
your ideas, your edits, the proposal . . .) by me. Everything you
do is so on target.”

Critical Thinking

The Motivational Mindset

■ Critical thinking is the process of analysis, evaluation, and
problem solving through observation, experience, reasoning,
and communication. Encouraging critical thinking in

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