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290 • Bibliography

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            Bititci, U.; et al. (2004), The Interplay Between Performance Measurement,
               Organizational Culture and Management Styles,” paper presented at
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               conference, Performance Measurement Association, UK.

            Brignall, T.J.S. (2002), “The Unbalanced Scorecard: A Social and
               Environmental Critique,” paper presented at Performance Measurement
               and Management: Research and Action conference, Performance
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            Bullen, C.V.; Rockart, J.F. (1981), A Primer on Critical Success Factors, Sloan
               School of Management.

            Buytendijk, F.A. (2007), The Myth Of The One Version of the Truth, Hyperion
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            Buytendijk, F.A.; Slaghuis-Brinkhuis, J. (2000), Balanced Scorecard: Van Meten
               Naar Managen, Wolters-Kluwer, Netherlands. (In Dutch.)
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            Cohen, L.; Young, A. (2006), Multisourcing: Moving Beyond Outsourcing to
               Achieve Growth and Agility, Harvard Business Press.
            Collins, J. (1996, Summer), “Aligning Action and Values,” Leader to Leader.
            Collins, J.; Porras, J.I. (2004), Built to Last: Successful Habits of Visionary
               Companies, HarperCollins.
            Cook, C. (Jan. 22, 2005), “The Good Company: A Survey of Corporate Social
               Responsibility,” The Economist.
            Committee of Sponsoring Organizations of the Treadway Commission (2004),
               “Enterprise Risk Management—Integrated Framework Executive
               Summary,” report available at www.coso.org.

            Covey, S. (1989), The Seven Habits of Highly Effective People, Simon and
               Schuster.
            Covey, S. (2004), The Eighth Habit: From Effectiveness to Greatness, Free Press.

            Daniel, D.R. (1961, Sep.–Oct.), “Management Information Crisis,” Harvard
               Business Review.
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