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290 • Endnotes

6. Dweck, Carol S., Self-Theories: Their Role in Motivation, Personality, and Develop-
ment, Psychology Press, Philadelphia, 1999.

Chapter 8

1. Kelley, Robert E., How to Be a Star at Work, Times Business, New York, 1998, pp.
43–44.
2. Kelley, Robert E., and Janet Caplan, “How Bell Labs Creates Star Performers,”
Harvard Business Review, Vol. 71, July–August 1993, pp. 128–139.
3. Kelley, How to Be a Star at Work, pp. 43–44.
4. Krames, Jeffrey, The Jack Welch Lexicon of Leadership, McGraw-Hill, New York, 2002,
p. 123.
5. Zenger, John, Joseph Folkman, and Scott Edinger, The Inspiring Leader, McGraw-
Hill, New York, 2009.

Chapter 9

1. Katzenbach, Jon, Peak Performance, Harvard Business School Press, Boston, 2000,
p. ix.
2. Katzenbach, Jon, and Jason Santamaria, “Firing up the Front-Line,” Harvard Business
Review, May–June 1999, pp. 107–117.
3. Freedman, David, “Corps Values,” Inc., April 1998, pp. 55–64.
4. Clancy, Tom, Marine, Berkley, New York, 1996.
5. Katzenbach and Santamaria, pp. 107–117.
6. Clancy.
7. Freedman, p. 64.
8. Katzenbach and Santamaria, p. 113.
9. Freedman, pp. 55–64.
10. Clancy, pp. 52–53.
11. Ibid., p. 57.
12. Dorsey, David, “Andy Pearson Finds Love,” Fast Company, August 2001,
pp. 49–78.
13. Christensen, Clayton, The Innovator’s Dilemma, Harvard Business School Press,
Boston, 1997.
14. O’Dell, Douglas (Brigadier General), Newsweek, November 12, 2001, p. 6.