Page 450 - The Handbook for Quality Management a Complete Guide to Operational Excellence
P. 450

436   A p p e n d i x   D                              S i m u l a t e d   C e r t i f i c a t i o n   E x a m   Q u e s t i o n s    437


                                 •  $170,000—Re-inspection and retest
                                 •  $45,000—Loss on disposition of surplus stock
                                 •  $4000—Vendor quality surveys
                                 •  $30,000—Rework

                                  The total of the quality costs is:
                                   a.  $619,000
                                    b.  $574,000
                                   c.  $615,000
                                    d. $570,000
                             112.  Assume that the cost data available to you for a certain period are
                                  limited to the following:
                                 •  $20,000—Final test
                                 •  $350,000—Field warranty costs
                                 •  $170,000—Re-inspection and retest
                                 •  $45,000—Loss on disposition of surplus stock
                                 •  $4000—Vendor quality surveys
                                 •  $30,000—Rework

                                  The total failure cost is:
                                   a.  $550,000
                                    b.  $30,000
                                   c.  $350,000
                                    d. $380,000

                             113.  A goal of a quality cost report should be to:
                                   a.  get the best product quality possible.
                                    b.  be able to satisfy MIL-Q-9858A.
                                   c.  integrate two financial reporting techniques.
                                    d. indicate areas of excessive costs.

                             114.  The concept of quality cost budgeting:
                                   a.  involves budgeting the individual elements.
                                    b.  replaces the traditional profit and loss statement.
                                   c.  does not consider total quality costs.
                                    d. considers the four categories of quality costs and their general
                                    trends.
                             115.  Sources of quality cost data do not normally include:
                                   a.  scrap reports.
                                    b.  labor reports.
                                   c.  salary budget reports.
                                    d. capital expenditure reports.












          21_Pyzdek_AppD_Ch21_p413-454.indd   437                                                       11/9/12   5:33 PM
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