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PROJECT SCHEDULING WITH UNCERTAIN ACTIVITY TIMES  381



                        MANAGEMENT SCIENCE IN ACTION



                        Hospital Revenue Bond at Seasongood & Mayer
                            easongood & Mayer is an investment securities  when the hospital signed the construction contract
                        S firm located in Cincinnati, Ohio. The firm engages  and then made the bond proceeds available. The
                        in municipal financing including the underwriting of  immediate predecessor relationships for the activ-
                        new issues of municipal bonds, acting as a market  ities and the activity times were developed by a
                        maker for previously issued bonds and performing  project management team.
                        other investment banking services.            PERT/CPM analysis of the project network identi-
                          Seasongood & Mayer provided the underwrit-  fied the ten critical path activities. The analysis also
                        ing for a $31 million issue of hospital facilities  provided the expected completion time of 29 weeks,
                        revenue bonds for Providence Hospital in Hamil-  or approximately seven months. The activity sched-
                        ton County, Ohio. The project of underwriting this  ule showed the start time and finish time for each
                        municipal bond issue began with activities such  activity and provided the information necessary to
                        as drafting the legal documents, drafting a  monitor the project and keep it on schedule. PERT/
                        description of the existing hospital facilities and  CPM was instrumental in helping Seasongood &
                        completing a feasibility study. A total of 23 activ-  Mayer obtain the financing for the project within the
                        ities defined the project that would be completed  time specified in the construction bid.



                      Henry L. Gantt developed  at the right-hand side of the bar, usually with a different shading. The chart makes it
                      the Gantt chart as
                      graphical aid to  easy to understand the sequencing of the various activities, the critical path activities
                      scheduling jobs on  (with zero slack) and allows a manager to monitor the project’s progress over time.
                      machines in 1918. This  We see, for example, that Activity B is non-critical (it has slack time) and can start at
                      application was the first  the beginning of the project, could finish as early as the end of Week 6 but could
                      of what has become
                      know as project  take as long as the end of Week 12 without delaying the overall project.
                      scheduling techniques.


                        NOTES AND COMMENTS



                            uppose that, after analyzing a PERT/CPM net-  immediate predecessor relationships can be modified
                        S work, the project manager finds that the project  so that at least some of the critical path activities can be
                        completion time is unacceptable (i.e., the project is  done simultaneously. Second, consider adding resour-
                        going to take too long). In this case, the manager must  cestocriticalpathactivitiesinanattempt to shortenthe
                        take one or both of the following steps. First, review  critical path; we discuss this alternative, referred to as
                        the original PERT/CPM network to see whether any  crashing, in Section 9.3.







                                9.2     Project Scheduling With Uncertain Activity Times


                                      Clearly, in the example we have just worked through, we have treated the activity
                                      times as certain. That is, for example, we have assumed Activity A will take exactly
                                      five weeks. In practice, project activities may not be known for certain. Sometimes it
                                      may be possible to complete some activities earlier than usual or later than usual.
                                      Sometimes, with new projects we may have only a best-estimate of the likely activity




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