Page 121 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 121
development… and hence increased productivity and
creativity.
c) The more difficult it is, the more it is worth to get to
finally learn this ability… otherwise you can be alone for
the rest of your life.
5. Chunk Down
The descent to a more detailed level. Find one element of
belief which will undermine it.
a) The fact that different pronunciation is a problem for
someone does not mean that you will also experience
this.
b) I am totally convinced that the techniques of
establishing good contact with clients can be very useful
and profitable for us.
c) Exactly which element of meeting new people is
specifically difficult for you?
6. Chunk Up
Getting on a more general level. Generalize a belief, so you
can see it from a different perspective.
a) Learning a new language always takes some time, but
then you know it forever.
b) By saying this, do you mean to tell me that effective
communication with clients is not appropriate for our
company?
c) Remember that relationships with other people give
true meaning and depth to our lives.
7. Counterexample
Find a concrete example which will undermine a belief.
a) For me, learning how to speak Spanish was extremely
easy and fun.

