Page 46 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 46
Because of different “mental filters”, it is not possible for
other people to always entirely understand what you mean or
“feel you” in the way you want them to.
They can understand you based on how they process what
you say, as well as how they feel and interpret it, according to
their own cognitive filters. If you can honestly and deeply
understand yourself (that can be the hard part), when you
know what exactly you want to communicate and you feel
yourself, then communicating your message to the other
person will be not only possible, but easy. Rule number four
is to remember to always take responsibility for yourself.
5. Is What You Say A “Mind Reading” Or A Description
of Measurable Facts?
- “I can see that you are sad!”
- (“No, you can just see tears in my eyes. I was cutting an
onion.”)
- “I know what you are going to say!”
- (“No, you don’t. You are just reminding yourself what I
said in a similar situation last time.”)
- “This picture tells me you were not very happy back
then.”
- (“No, pictures do not speak. You just interpret them this
way and then you put your interpretation on the picture.
3
It is an attribution error (pictures are not able to speak)
and a projection bias (thinking that what we think about
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the reality is in fact identical with what our interlocutor
thinks).)”
Correct reading of mental processes is, in reality, very
difficult. Until today, psychology has never found unequivocal
solutions concerning things like reliable reading of body