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254 � notes

about Motivation Theory? Six Recommendations for the Twenty-first Century,”
Academy of Management Review, 29, no. 3 (2004): 388.

16. Cali Ressler and Jody Thompson, personal communication to the authors,
2/25/10.
17. For more about the relationship of goal setting, commitment, and volition see
Corno, Lyn. 1993. The Best-Laid Plans: Modern Conceptions of Volition and
Educational Research. Educational Researcher 22 (2):14-22;

18. For another good discussion of volition see Sumantra Ghoshal and Heike
Bruch. 2003. Going Beyond Motivation to The Power of Volition, MIT Sloan
Management Review 44 (3):51.
19. Found in Michael S. Kroth, The Manager as Motivator (Westport, CT: Praeger,
2006), p. 164. See also a Melaleuca case study, pp. 160—67 in the same book.
20. See 2009 Guide to Bold New Ideas for Making Work Work, 2009, published by the
Families and Work Institute, http://familiesandwork.org/site/research/reports
/2009boldideas.pdf.
21. Patricia Kempthorne, interview with Michael Kroth, 12/2/09.

` ChApter 10

1. Jane C. Linder, “Continuous Renewal: Managing for the Upside.” U.S. Business
Review, http://www.usbusiness-review.com/content/view/485/ (retrieved 3/31/10).
2. Peter H. Lewis, “Keeping Up with the Phoneses,” The New York Times, 9/24/96,
http://www.nytimes.com/1996/09/24/science/keeping-up-with-the-phoneses.
html?pagewanted=1 (retrieved 3/31/10).
3. Razib Ahmed, “Technology 1996: What We Had and Hadn’t? A List of 50
Things,” 8/2/06, http://techblogbiz.blogspot.com/2006/08/technology-1996-
what-we-had-and-hadnt.html (retrieved 3/31/10).
4. M. Katherine Brown, Brenda Huettner, and Char James-Tanny, Managing
Virtual Teams: Getting the Most from Wikis, Blogs, and Other Collaborative Tools
(Plano, TX: Wordware Publishing, 2007).
5. Michael S. Kroth and McKay Christensen, Career Development Basics (Alexandria,
VA: ASTD Press, 2009).
6. Michael Grahame Moore, “Editorial: First Thoughts on Metaskills,” American
Journal of Distance Education (2002), 16(1), p. 1–3.

7. Gary Hamel and C. K. Prahalad, Competing for the Future (Boston: Harvard
Business School Press, 1994).