Page 282 - Managing the Mobile Workforce

Index � 261

I Kempthorne, Patricia, 189, 202
iGeneration, 171 Keystone Excavating, 126
Immersive telepresence, 53 Kouzes, James, 73
In Good Company: How Social Capital KPMG, 111-113, 119-124
Makes Organizations Work (Cohen/ Kroth, Michael, 81, 185, 191, 211
Prusak), 79 Kuhn, Thomas, 40
Individuality, 190
Innovation, 214 L
Integrate mobile practices into existing LaBrie, Jodi, 26-28
systems, 16, 18–20 Lack of trust, 79
Integrity, 84 Lamont, Steve, 99, 184, 213, 215–216
Inter-institutional cultural issues, 72 Lang, Brent, 23–26, 165
InterneTeaming.com: Tools to Create High Leadership, 69–70
Performance Remote Teams (Wil- Leadership Challenge, The (Kouzes/
son), 236, 238 Posner), 73
Interpersonal connections, 88–89 Leadership presence, 67–69
Inviting employees, 191 Leadership Presence (Halpern/Lubar),
iPad, 7 67
Irreversible commitment, 198 Learner autonomy, 55
ISB Global, 59 Learning management system (LMS),
Island Aggregates, 128 19–20, 173
Learning organization, 211–213
J LearnKey, 211–212
James-Tanny, Char, 73 LEGO, 222–224
JetBlue, 158 Linder, Jane, 207
Job description, 160 Lingle, Kathie, 137
Job design, 144–145 LMS, 19–20, 173
Joki, Russ, 254 Lojeski, Karen, 54
Jones, Jim, 68 Lorange, Peter, 214
Loss of trust, 86
K Lousy technology, 188
Kahn, William, 229 Lowitz, Greg, 84, 146
Kaiser, Greg, 59–60, 163 Lubar, Kathy, 67
Katzenbach, Jon, 81
Kay, Sharon, 34 M
Keeler, Carolyn, 191 Manager as Motivator, The (Kroth), 81,
Keeping up with the phoneses, 207–219 185
assessment, 217 Manager overcontrol, 89–90
collaboration, 215–216 Managing expectancies, 195–196
consilience, 216 Managing Virtual Teams (Brown-Hoek-
example (UBS Financial), 218 stra et al.), 210, 240
freemium, 217 Mansbach, Mike, 192–193
learning organization, 211–213 Mashup network, 215
metaskills, 211-217 Mass Career Customization (Benko/
renewal, 214–215 Weisberg), 27
sticking it out, 219 Mass career customization (MCC), 26,
Kemp, Jana, 73 27, 28