Page 281 - Managing the Mobile Workforce

260 � Index

Failing forward, 99 Green initiatives, 101
Federal government, 97, 101. See also Group discussion, 91
Berry’s telework initiative GROW, 238
Feedback GSA, 94
difficulty of observing behavior, 88 Gunawardena, Charlotte (Lani), 61–64
eight principles model, 199–200
from employees, 172 H
high-priority communication, as, 17 Habits, 199
performance management, 140 Hale, John, 119–124, 152
support, and, 153 Halo system, 52–53
virtual team, 239 Halpern, Belle Linda, 67
Fifth Discipline Fieldbook, The (Senge), Haneberg, Lisa, 82
229 Harward, Doug, 162–163
Flexible policies, 40 Healthwise, Inc., 36
Flexible work arrangements, 40 Hewlett-Packard, 51–53, 158, 225–229
Flexible workplace, 202 Hiring and training, 145–147, 157–181
Focus, 229 at-home mobile workers, 167–168
Focus Like a Laser Beam (Haneberg), 82 baseline technology, 172–177
Foster, Dave, 36 blended/collaborative learning, 173
Foster, Justin, 65 building blocks of mobile training,
Franklin, Steve, 177–178 178
Freemiums corridor mobile workers, 165–166
autonomy, 122 example (public schools), 170–171
hiring and preparing, 164 freemium, 164
keeping up, 217 Gen Y trainees, 171–172
leadership, 105 managers, 180
mobility, 4 mobile road warriors, 168–169
motivation, 185 organizational culture, 174
paradigm, 22 questions to ask, 158–159
performance, 151 steps in hiring process, 160–161
presence, 61 strategic content plan, 172–173
trust, 78 supporting infrastructure, 179
virtual team, 222 technology, 161–164, 172–177
Friedman, Thomas, 31 Hitler, Adolf, 68
Hitting Your Stride (Russell), 81
G Hoffmann, Brian, 225–229, 234, 235
General Electric, 101 Holding environment, 229
General Services Administration Hologram, 57, 58
(GSA), 94 Home-based mobile worker, 167–168
Generation Y (Gen Y), 171 Hospital, 23–25
Gentry, John, 146–151, 159, 169 HP Printer Museum, 225
Geographic distance, 54 http://gorowe.com, 132
Goals, 143, 196–198 Hudson’s Bay Company, 54
Going global, 39–40 Huettner, Brenda, 73
Good to Great (Collins), 68 Hull, Jane, 114
GoToMeeting, 192, 218 Human API, 60, 145
Grassberger, Bob, 33, 34, 71–72 Human nature, 190