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                              184       Serious Incident Prevention



                                                          TABLE 15-7
                                  QMI HSE Department Serious Incident Prevention Critical Work
                                     Critical Work                   Frequency
                              Assess serious incident prevention
                              process compared to current and future
                              needs:
                              a) Conduct internal customer interviews  Annual interview with each team leader
                                 with leaders of site management, chemi-
                                 cal handling, and manufacturing teams
                                 to identify needs and obtain input on
                                 adequacy of HSE services provided.
                              b) Audit quality of critical HSE services  Annual
                              c) Assess adequacy of plans and proce-  Annual and as facility, organizational, or
                                 dures under the stewardship of HSE de-  other significant changes occur
                                 partment:
                                   Facility emergency response plan
                                   EPA Risk Management Plan
                                   Facility safe practices guidelines
                                   Plans for emergency responder training
                              Develop action plans and implement im-  Action plans developed annually with
                              provements based upon assessments  monthly status review
                              Provide special training for HSE personnel:
                              a) Process hazards analysis facilitation  Initial training for all new facilitators & re-
                              b) Emergency response skills for fire, spill,  fresher training every three years
                                 and medical emergencies         Quarterly
                              c) Knowledge-based training for safety-
                                 sensitive jobs—e.g., confined space  Training for safety sensitive jobs:
                                 entry, hot work, and hazard communica-    Initial training for new HSE employees
                                 tions                             Refresher training every two years and
                                                                   prior to implementation of significant
                                                                   process changes
                              Provide serious incident prevention tech-
                              nical support for line organizations:
                              a) Conduct training course on process haz-  Annual
                                 ards recognition and incident prevention
                                 available to line personnel
                              b) Review adequacy of technical library  Annual
                                 and publicize available resources
                              c) Develop and implement plan for net-  Annual with quarterly status review
                                 working with other companies and out-
                                 side sources
                              d) Provide technical support for process  Assess annually as part of interviews with
                                 hazard reviews, accident and near-miss  leaders of the site management, chemical
                                 investigations, area inspections, capital  handling, and manufacturing teams
                                 projects, and improvement initiatives
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