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                          3. Is a special program needed to bring all laboratories into conformance? Maybe the only needed
                             step is to show the participating laboratories the results. Simply knowing there is a possible
                             problem usually will stimulate improvement. Quality improvement depends more on collecting
                             data and communicating the results than on fixing blame or identifying poor performers. This
                             means that we do not always need to find out which laboratories are different. (Recall point 2.)

                        A common question is: “Are the differences between labs large enough to have important consequences
                       in practice?” Importance and statistical significance are different concepts. Importance depends on the
                       actual use to which the measurements are put. Statistically significant differences are not always impor-
                       tant. We can change significance to nonsignificance by changing the probability level of the test (or by
                       using a different statistical procedure altogether). This obviously would not change the practical impor-
                       tance of a real difference in performance. Furthermore, the importance of a difference will exist whether
                       we have data to detect it or not.
                        Analysis of variance can be applied to problems having many factors. One such example, a four-way
                       ANOVA, is discussed in Chapter 26. Chapter 25 discusses the use of ANOVA to discover the relative
                       magnitude of several sources of variability in a sampling and measurement procedure. Box et al. (1978)
                       provide an interesting geometric interpretation of the analysis of variance.



                       References

                       Box, G. E. P., W. G. Hunter, and J. S. Hunter (1978). Statistics for Experimenters: An Introduction to Design,
                           Data Analysis, and Model Building, New York, Wiley Interscience.
                       Johnson, R. A. and D. W. Wichern (1992). Applied Multivariate Statistical Analysis, Englewood Cliffs, NJ,
                           Prentice-Hall.
                       Sokal, R. R. and F. J. Rohlf (1969). Biometry: The Principles and Practice of Statistics in Biological Research,
                           New York, W. H. Freeman and Co.



                       Exercises
                        24.1 Chromium Measurements. A large portion of chromium contaminated water was divided into
                             32 identical aliquots. Eight aliquots were sent to each of four laboratories and the following
                             data were produced. Are the laboratories making consistent measurements?

                                 Lab 1    26.1   21.5    22.0   22.6   24.9   22.6   23.8    23.2
                                 Lab 2    18.3   19.7    18.0   17.4   22.6   11.6   11.0    15.7
                                 Lab 3    19.1   13.9    15.7   18.6   19.1   16.8   25.5    19.7
                                 Lab 4    30.7   27.3    20.9   29.0   20.9   26.1   26.7    30.7

                        24.2 Aerated Lagoon. Conductivity measurements (µmho/cm) were taken at four different locations
                             in the aerated lagoon of a pulp and paper mill. The lagoon is supposed to be mixed by aerators
                             so the contents are homogeneous. Is the lagoon homogeneously mixed?

                                            Location A  Location B  Location C  Location D
                                               620       630        680        560
                                               600       670        660        620
                                               630       710        710        600
                                               590       640        670        610
                                                         650        680        630
                                                         660        680        640
                                                                               630
                                                                               590
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