Page 143 - How Great Leaders Build Abundant Organizations That Win

THE WHY OF WORK

ask if there is anything else you can do to make it right. After
the apology, take upon yourself the onus of responsibility for
helping the other person regain trust in you, especially if the
problem was serious. These steps are generally effective at
many levels, both personal and corporate, and generally go a
long way in helping individuals, companies, even nations to
let go and move on.

Abundant Relationships

There you have it: five basic skill sets that grease the skids
of friendship, positive relationships, and teamwork that will
promote the attendant benefits of increased engagement,
productivity, and meaning. As leaders model, promote, ask
about, teach about, encourage, and make room for people
to care about each other, not just increased productivity,
increased productivity may actually follow. High-performing
teams derive from high-relating individuals.

Summary: Leadership Actions to Foster Relationships
and Teams [Th]at Work
• • Develop good friendships at work and encourage others
to do so too.
• • Learn, teach, and model the skills of
• • Making and receiving bids
• • Listening and self-disclosing
• • Navigating proximity
• • Resolving conflicts
• • Making amends
• • Apply these skills to relationships between people and
among teams.

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