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284 • Notes
10. Kerr, S. (1995), “On the Folly of Rewarding A, While Hoping for B,”
Academy of Management Executives.
Chapter 4
1. Geus, A. De (2002), The Living Organization, Harvard Business Press, Boston.
2. Collins, J.; Porras, J.I. (2004), Built to Last: Successful Habits of Visionary
Companies, HarperCollins, New York.
3. Covey, S. (1989), The Seven Habits of Highly Effective People, Simon and
Schuster, New York.
4. Covey, S. (2004), The 8th Habit: From Effectiveness to Greatness, Free
Press, New York.
5. Kotter, J.P.; Heskett, J.L. (1992), Corporate Culture and Performance, Free
Press, New York.
Chapter 5
1. Malone, T.W. (2004), The Future of Work: How the New Order of Business
Will Shape Your Organization, Your Management Style, and Your Life,
Harvard Business Press, Boston.
2. Schwartz, P. (1991), The Art of the Long View: Planning for the Future in
an Uncertain World, Random House, New York.
Chapter 6
1. Buytendijk, F.A. (2007), “The Myth of the One Version of the Truth,”
White paper for software company Hyperion Solutions.
Chapter 7
1. Author interview with the former finance manager of Heineken, Cok van
Boheemen (2006).
Chapter 8
1. COSO—Committee of Sponsoring Organizations of the Treadway
Commission (2004), “Enterprise Risk Management—Integrated
Framework Executive Summary,” available at www.coso.org.
2. Basel Committee on Banking Supervision (2001), “Working Paper on the
Regulatory Treatment of Operational Risk,” available at www.bis.org.
3. www.wikipedia.org, “Financial risk management.”
4. Eccles, R.G; Newquist, S.C.; Schatz, R. (Feb. 2007), “Reputation and Its
Risks,” Harvard Business Review.
5. According to wikipedia, Islamic banking refers to a system of banking or
banking activity that is consistent with Islamic principles and guided by
Islamic economics. For instance, in an Islamic mortgage transaction, instead
of lending the buyer money to purchase the item, a bank might buy the