Page 92 - Effective Communication Skills Mastery Bible 4 Books in 1 Boxset by Tuhovsky, Ian
P. 92
boss. The first time I ignored it and just kept typing on my
computer. When she asked me her nosy question for the
second time, I gave her the silent three-second look and asked
her, “Why would you ask that?” “I’m just curious…” she
replied. I smiled briefly and asked “…are you always this
curious?” She got a bit surprised and then replied, “Well,
uhmm, yes, usually.” Again, I looked directly into her eyes for
three seconds without saying anything and said she got a little
bit unsettled. Then I stared at my computer screen again and
asked, “What were we talking about?” Normally, at this point,
everyone would probably understand that I didn’t want to tell
them anything, but she replied, “Huh? I just asked you what
you and Isabelle were talking about.” Again, I gave her the
three-second look and asked the same question, “Are you
always this curious?” She replied “…but you just asked me
and I just told you!” And I asked her back, “Well, what were
we talking about?” Guess what? Yes (or “oooh noo!”)! She
asked me again! So I asked her why would she ask that and if
she was always this curious, she got perplexed, turned on her
toes and finally left me alone. You just learned a perfect
technique you can use to deal with nosy, stubborn and
challenging people! Again, I wouldn’t advise you use it on
your boss, but it will work with anyone on your level of the
hierarchy. Don’t worry. Not all people are quite as stubborn as
Kate was, but this little trick worked even on her. This
persistent broken record technique is very frustrating and
effective when it comes to this type of person. Again, all you
need to do is ask something like, “Why would you ask that?”,
then ask them a question regarding the answer they just gave
you to make them taste their own sword and get them off their
train of thought, e.g., “Is everything people do so interesting to